PRIVACY POLICY
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Privacy Policy and Terms of Service
Data Deletion
We understand the importance of your privacy and the control over your personal data. We provide our users with the option to delete their account and associated data.
How to Request Data Deletion
If you wish to delete your account and remove your personal data from our servers, please follow these steps:
Send a Deletion Request:
You can initiate the account deletion process by sending an email to our support team at support@gen-ius.com.
Verification:
Upon receiving your request, we may require additional information to verify your identity and ensure the security of your account. This step is crucial to prevent unauthorized access and deletion of your account.
Processing Your Request:
After verifying your identity, we will proceed with the deletion of your account and associated data. Please note that this process may take up to 7 DAYS to complete, depending on the complexity and size of the data involved.
Confirmation of Deletion:
Once your account and all associated data have been successfully deleted, we will send you a confirmation email.
Important Considerations:
Data Recovery:
Please be aware that once your account and data are deleted, it may not be recoverable. We recommend that you backup any important data before requesting deletion.
Legal and Regulatory Requirements:
In some cases, we may be required to retain certain information for legal and regulatory purposes. This data will be securely stored and isolated from further processing.
For any further questions or concerns regarding data deletion or how we handle your personal information, please feel free to contact our support team at support@gen-ius.com.
Privacy Policy
Established: Feb 1, 2016
Revised: Dec 1, 2023
Genius, Inc.
Hajime Kaneko, CEO
Genius, Inc.(hereinafter, the “Company”) may obtain our customers’ important personal information for the following purposes;
-To provide the most appropriate services to our customers.
-To conduct internal research and surveys.
The Company acknowledges that it shall bear obligation to appropriately use and manage any information that can be tracked to a specific individual such as name, address, phone number, and email address.
Therefore, the Company hereby declares that it shall implement the following efforts in carrying out its business:
1. The Company shall appropriately acquire, use and provide personal information that may be handled in the course of its business, and will not handle the same beyond the scope necessary for achieving the specified purpose of use. If the Company handles personal information beyond the scope of the purpose of use, it shall obtain the consent of the relevant individual in advance.
2. The Company shall comply with any laws and regulations, guidelines and other rules concerning personal information.
3. The Company shall take reasonable protection and corrective measures against any unauthorized access to, or leakage, loss, damage, falsification, etc. of personal information.
4. The Company shall promptly respond to any complaint or query from customers concerning personal information.
5. Efforts for Personal Information Protection (Management System for Personal Information Protection)
To ensure that the protection of personal information is appropriately implemented, the Company shall review and improve its efforts therefor on a continuous basis.
Contact Information
E-mail：support@gen-ius.com
Handling of Personal Information
1. The Company uses personal information to manage information related to users of mobile content
2. The Company will not provide personal information acquired from customers to a third party unless required by applicable laws and regulations or the consent of the relevant individual has been obtained.
3. The Company may outsource the handling of personal information only to a company selected by the Company as being qualified according to the Company’s standards.
4. The Company may use cookies for convenient use of mobile content; however, it does not connect cookie information to the relevant personal information.
5. The Company uses Pollfish SDK. Pollfish is an on-line survey platform, through which, anyone may conduct surveys. Pollfish collaborates with Developers of applications for smartphones in order to have access to users of such applications and address survey questionnaires to them. When a user connects to this app, a specific set of user’s device data (including Advertising ID which will may be processed by Pollfish only in strict compliance with google play policies- and/or other device data) and response meta-data is automatically sent to Pollfish servers, in order for Pollfish to discern whether the user is eligible for a survey. For a full list of data received by Pollfish through this app, please read carefully Pollfish respondent terms located at https://www.pollfish.com/terms/respondent. These data will be associated with your answers to the questionnaires whenever Pollfish sents such questionnaires to eligible users. By downloading the application you accept this privacy policy document and you hereby give your consent for the processing by Pollfish of the aforementioned data. Furthermore, you are informed that you may disable Pollfish operation at any time by using the Pollfish “opt out section” available on Pollfish website . We once more invite you to check the respondent’s terms of use, if you wish to have more detailed view of the way Pollfish works.
APPLE, GOOGLE AND AMAZON ARE NOT A SPONSOR NOR ARE INVOLVED IN ANY WAY IN THIS CONTEST/DRAW. NO APPLE PRODUCTS ARE BEING USED AS PRIZES.
6. If you have any inquiries or complaints concerning personal information related to notification of the purpose of use, disclosure, modification, addition or deletion, discontinuation of use, erasure, or discontinuation of provision to a third party, feel free to reach us at the following.
Contact Information
Genius Inc. Customer Support Manager
E-mail：support@gen-ius.com
Personal Information Protection Manager
Genius, Inc. Director in charge of administrative division
Contact information: As above
Terms Of Service
Updated: May 1, 2020
1. INTRODUCTION
These Terms of Service are a binding agreement between you and Genius Inc. (hereinafter “Genius”, or “Us” or “We”) that governs your use of the Genius Services (defined below). These Terms of Service and our Privacy Policy (https://www.gen-ius.com/privacy-poilicy/) (“Privacy Policy”) govern your use of our websites located at http://www.gen-ius.com (the “Site”), including any services, features and content accessible or downloadable from the Sites, and our entertainment and gaming services accessible via our Site and our mobile device application (“App”) and any other Genius application, service or product licensed, downloaded or otherwise accessed by you through third party websites or sources. The Site, our products and services and App are collectively called the “Genius Services.”
BY INSTALLING, USING, OR OTHERWISE ACCESSING THE GENIUS SERVICES, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, YOU MAY NOT USE THE GENIUS SERVICES.
By using the Genius Service, you represent that (1) you are age 13 or older, (2) you understand and agree to these Terms of Service, and (3) if you are between the ages of 13 and 18, your legal guardian has reviewed and agrees to these Terms of Service.
AMENDMENT
Genius reserves the right, at its discretion, to change, modify, add or remove portions of these Terms of Service and its Privacy Policy at any time by posting the amended terms on the Site. You will be deemed to have accepted such changes by continuing to use the Genius Service. Except as otherwise expressly stated, all amended terms shall automatically be effective immediately when posted.
These Terms of Service may not be otherwise amended except in a writing signed by you and Genius. If at any point you do not agree to any portion of the then-current version of the Terms of Service, the Privacy Policy, or any other rules relating to your use of the Genius Service, your license to use the Service shall immediately terminate, and you must immediately stop using the Service.
USE OF CONTENT
Genius Services are only for your personal use. You may not use Genius Services for commercial purposes or in any way that is unlawful, or harms us or any other person or entity as determined in our sole discretion.
We and our licensors own all right, title and interest in and to the Genius Services and all information, functions, text, graphics, images, music, software, audio, video, works of authorship of any kind, and other materials and content that are posted, generated, provided or otherwise made available through the Genius Services (“Content”), including all associated intellectual property rights. You acknowledge that the Genius Services and Content are protected by copyright, trademark, and other laws of Japan, the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Genius Services or Content. All trademarks, slogans, service marks, trade names, and trade dress are proprietary to us and/or our licensors or licensees. We may change the Genius Services or delete Content or features at any time, in any way, for any reason.
Except as we specifically agree in writing, no Content from any Genius Services may be used, reproduced, transmitted, distributed or otherwise exploited in any way other than as part of Genius Services, not even as part of a derivative work, except that where Genius Services are configured to enable the download of particular Content, you may download one copy of such Content to no more than five digital devices for your personal, noncommercial home use only, provided that you (a) keep intact all copyright and other proprietary notices, (b) make no modifications to, and do not rent, lease, loan, sell, distribute, copy (except to create a single copy for your own back-up purposes), or create any derivative works based on the Genius Services or the Content, in whole or in part, and (c) do not use the Content in an unlawful manner or in a manner that suggests an association with any of our products, services or brands. Using our Content for any other purpose, including but not limited to “re-mailing” or high-volume or automated use of Genius Services or using any of our Content on any other Web site or networked computer environment, is a violation of our copyright and other proprietary rights and is strictly prohibited without prior permission.
In the event that we offer downloads of software on a Genius Service and you download such software, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”) are licensed to you by us or third-party licensors for your limited, personal, noncommercial home use only. We do not transfer title to the Software to you.
You may not distribute or otherwise exploit the Software or decompile, reverse engineer, disassemble, adapt it, or otherwise reduce the Software to a human-readable form, except to the extent permitted by applicable law.
Use of the Genius Services or any software, code, device or other mechanism that allows automated gameplay, expedited gameplay, or other manipulation of gameplay or game client will result in immediate termination of your access and ability to play our Games, any saved Game Information (“Account”). Genius reserves the right, in its sole and absolute discretion, to determine what constitutes manipulation of gameplay or game client.
YOU ACKNOWLEDGE AND AGREE THAT NOTHING IN THESE TERMS OF SERVICE SHALL HAVE THE EFFECT OF TRANSFERRING THE OWNERSHIP OF ANY COPYRIGHTS, TRADEMARKS, SLOGANS, SERVICE MARKS, TRADE NAMES, TRADE DRESS OR OTHER PROPRIETARY RIGHTS IN THE GENIUS SERVICES OR CONTENT OR ANY PART THEREOF TO YOU OR ANY THIRD PARTY NOR TO AUTHORIZE YOU TO CREATE DERIVATIVE WORKS BASED ON THE CONTENT. You undertake not to do any act or thing which is inconsistent with or which is likely in any way to prejudice such title.
4. PURCHASED GOODS AND SERVICES
From time to time, You may purchase goods or services via the Genius Services, including to play games or purchase digital goods or other physical goods.
With respect to virtual currencies and/or goods, You understand that they can only be used in connection with Genius Services and only in the virtual worlds where you obtained them and except for the right to use such items in the virtual worlds, You have no other right or title in or to any such items and we may control, modify, discontinue manage or otherwise regulate these items from time to time. You understand that these items cannot be traded outside of the virtual world for money or other items for value. You agree that in the event that these Terms of Service, your Account or Genius Services are terminated for any reason, which may include without limitation Genius’s discontinuation for any reason of the applicable portion of the Genius Service, you will forfeit all virtual currency and/or goods and Genius will have no liability to you in
5. CONTENT ACCESSIBLE THROUGH LINKS FROM GENIUS’S SITES AND SEARCH RESULTS
You should be aware that when you are on a Genius Service, there are links to other sites that take you outside of our service to sites that are beyond our control, such as banner advertisements and links from advertisers, sponsors and content partners that may use our logo(s) as part of a co-branding relationship. You acknowledge that when you click on any of the aforementioned links, the sites you are taken to are not controlled by us; different terms of use and privacy policies may apply, and we are not responsible for such sites. We do not endorse and cannot ensure that you will be satisfied with any third party products or services. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any third parties.
6. DISCLAIMERS
SUBJECT TO APPLICABLE LAW, THE CONTENT ON OR OTHERWISE RELATED IN ANY WAY TO GENIUS SERVICES OR ANY THIRD PARTY SITES OR SERVICES LINKED TO FROM ANY GENIUS SERVICE IS PROVIDED “AS IS” AND WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL CONDITIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, SUBJECT TO APPLICABLE LAW, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, COMPATABILITY AND NONINFRINGEMENT. WE DO NOT WARRANT THAT ANY CONTENT WILL BE ERROR-FREE, THAT ACCESS THERETO WILL BE UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY GENIUS SERVICE OR THE SERVERS THAT MAKE SUCH CONTENT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF ANY CONTENT. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
The content of Genius Services are intended for educational and entertainment purposes only. Such content is not intended to, and do not, constitute legal, professional, medical or healthcare advice or diagnosis, and may not be used for such purposes.
7. INDEMNIFICATION
You are responsible for maintaining the confidentiality of your username(s), password(s), and your account(s), as well as all activities that occur under your account(s). You hereby agree to indemnify, defend, and hold us, our licensors, licensees, distributors, agents, representatives and other authorized users, and each of the foregoing entities’ respective resellers, distributors, service providers and suppliers, and all of the foregoing entities’ respective officers, directors, owners, employees, agents, representatives and assigns (collectively, the “Indemnified Parties”) harmless from and against any and all losses, damages, liabilities and costs (including settlement costs and any legal or other fees and expenses for investigating or defending any actions or threatened actions) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms of Service or claims arising from your use of the Genius Services and/or your account(s). You shall use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
8. LIMITATION OF LIABILITY
TO THE EXTENT REQUIRED BY APPLICABLE LAW, WE DO NOT LIMIT IN ANY WAY OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR FOR OUR FRAUDULENT MISREPRESENTATION OR CONCEALMENT OR FOR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAWS.
SUBJECT TO APPLICABLE LAW, WE AND OUR LICENSORS OR LICENSEES, AND ANY OF OURS AND THEIR RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS OR SUPPLIERS, WILL NOT BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS, PERSONAL INJURY (INCLUDING DEATH) AND PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, THAT RESULT FROM (A) THE USE OF, OR THE INABILITY TO USE, ANY GENIUS SERVICES OR CONTENT, OR (B) THE CONDUCT OR ACTIONS, WHETHER ONLINE OR OFFLINE, OF ANY USER OF A GENIUS SERVICE OR ANY OTHER PERSON OR ENTITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO APPLICABLE LAW, IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE EXCEED THE AMOUNT PAID BY YOU, IF ANY, OR $100 (WHICHEVER IS LESS) FOR ACCESSING OR PARTICIPATING IN ANY ACTIVITY RELATED TO ANY GENIUS SERVICES. MOREOVER, SUBJECT TO APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL WE, OUR LICENSORS OR LICENSEES, OR ANY OF THE OUR OR THEIR RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS OR SUPPLIERS, BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM AN ACT OF FORCE MAJEURE OR CAUSES BEYOND OUR OR THEIR REASONABLE CONTROL.
SUBJECT TO APPLICABLE LAW, WE MAY TERMINATE YOUR FURTHER ACCESS TO GENIUS SERVICES OR CHANGE THE GENIUS SERVICES OR DELETE CONTENT OR FEATURES IN ANY WAY, AT ANY TIME AND FOR ANY REASON OR NO REASON WITHOUT LIABILITY.
THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS SECTION AND ELSEWHERE IN THESE TERMS OF SERVICE APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
WITH RESPECT TO USERS WHO ACCESS THE GENIUS SERVICES IN CERTAIN JURISDICTIONS, THIS SECTION DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER UNDER APPLICABLE LAW.
9. JURISDICTIONAL AND VENUE ISSUES
These Terms of Service and any action related thereto will be governed by the laws of Japan, without regard to its conflict of laws provisions. Except as otherwise expressly set forth in Section 16 “Dispute Resolution for Consumers,” the exclusive jurisdiction for all Disputes (defined below) that you and Genius are not required to arbitrate will be the state and federal courts located in the Northern District of California, and you and Genius each waive any objection to jurisdiction and venue in such courts. We make no representation that Content on any Genius Service is appropriate or available for use in any particular location. Those who choose to access a Genius Service do so on their own initiative and are responsible for compliance with all applicable laws including any applicable local laws.
10. TERMINATION
These Terms of Service are effective until terminated by either you or us. You may terminate these Terms of Service at any time by discontinuing use of the Genius Services and destroying all materials obtained from the Genius Services and all related documentation and all copies and installations thereof, whether made under these Terms of Service or otherwise.
We may immediately terminate these Terms of Service with respect to you (including your access to Genius Services) in our absolute discretion including, without limitation, if you breach or fail to comply with any material term or provision of these Terms of Service. Upon termination, you must cease use of the Genius Services and destroy all materials obtained from the Genius Services and all copies thereof, whether made under these Terms of Service or otherwise.
Any fraudulent, abusive or otherwise illegal activity may also be grounds for termination of your account, at our sole discretion, and you may be reported to appropriate law-enforcement agencies.
11. GENERAL PROVISIONS
If any provision of these Terms of Service shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Service and shall not affect the validity and enforceability of any remaining provisions. These Terms of Service take effect as an agreement and separately as a notice which limits the basis on which Genius makes the Genius Services available. No waiver of any provision of these Terms of Service by us shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms of Service shall not constitute a waiver of such right or provision. In these Terms of Service, the word “including” is used illustratively, as if followed by the words “but not limited to.” TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY CAUSE OF ACTION YOU MAY HAVE ARISING OUT OF OR RELATED TO THESE TERMS OF SERVICE OR ANY GENIUS SERVICE MUST COMMENCE WITHIN ONE (1) YEAR (OR THE MINIMUM APPLICABLE STATUTORY PERIOD, IF LONGER) AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.
Supply of goods, services and software through Genius Services is subject to United States export control and economic sanctions requirements. By acquiring any such items through Genius Services, you represent and warrant that your acquisition comports with and your use of the item will comport with those requirements. Without limiting the foregoing, you may not acquire goods, services or software through Genius Services if: 1) you are in, under the control of, or a national or resident of Cuba, Iran, North Korea, Sudan or Syria or if you are on the United States of America Treasury Department’s Specially Designated Nationals List or the United States of America Commerce Department’s Denied Persons List, Unverified List or Entity List or 2) you intend to supply the acquired goods, services or software to Cuba, Iran, North Korea, Sudan or Syria (or a national or resident of one of these countries) or to a person on the Specially Designated Nationals List, Denied Persons List, Unverified List or Entity List.
12. ADDITIONAL TERMS
Apple Additional Terms — The following additional terms and conditions apply with respect to our applications designed for use on an Apple iOS-powered mobile device (“iOS App”):
You acknowledge that these terms of use are concluded between you and us only, and not with Apple, Inc. (“Apple”). We, and not Apple, are solely responsible for our iOS App and the services and Content available thereon.
You agree that your use of our iOS App shall be subject to the Usage Rules set forth in Apple’s then-current App Store Terms of Service.
The parties agree that Apple shall have no obligation to provide maintenance and support services with respect to our iOS App.
To the maximum extent permitted by applicable law, Apple will have no warranty obligation whatsoever with respect to our iOS App.
You agree that we, and not Apple, are responsible for addressing any claims by you or any third party relating to our iOS App or your possession and/or use of our iOS App, including, but not limited to: (i) product liability claims; (ii) any claim that the iOS App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
You agree that we, and not Apple, shall be responsible for the investigation, defense, settlement and discharge of any third party intellectual property infringement claim related to our iOS App or your possession and use of our iOS App.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) You are not listed on any U.S. Government list of prohibited or restricted parties.
You agree to comply with all applicable third party terms of agreement when using our iOS App (e.g., you must not be in violation of your wireless data service terms of agreement when using the iOS App).
The parties agree that Apple and Apple’s subsidiaries are third party beneficiaries to the terms of use applicable to our iOS App. Upon your acceptance of the terms of use, Apple will have the right (and will be deemed to have accepted the right) to enforce the terms of use against you as a third party beneficiary thereof.
Questions, complaints and claims with respect to our iOS App should be directed to: support@gen-ius.com (If you are not 18 years of age or older, you should get your parent or guardian’s permission to contact us.) Please be assured that any personal information that you provide in communications to the above e-mail and postal mail addresses and telephone numbers will only be used for purposes of a response, and will not be used to send you promotional materials, unless you so request.
Android Additional Terms — The following additional terms and conditions apply with respect to our applications designed for use on an Android-powered mobile device (“Android App”):
You acknowledge that these Terms of Service are concluded between you and us only, and not with Google, Inc. (“Google”). We, and not Google, are solely responsible for our Android App and the services and Content available thereon.
You agree that your use of our Android App shall be subject to the then-current Android Market Terms of Service.
Google Inc., as provider of the Android Market, shall have no obligation or liability to you with respect to our Android App or these Terms of Service.
You acknowledge and agree that Google is a third party beneficiary to the Terms of Service applicable to our Android App
13. DISPUTE RESOLUTION FOR CONSUMERS
The following terms of Section 13 “Dispute Resolution for Consumers” only apply if you are an individual who is using the Genius Services and Content for your own personal use and are not representing a legal entity.
(a) Mandatory Arbitration of Disputes. We each agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Genius Services or Content (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding. However, if for any reason a Dispute proceeds in court rather than in arbitration, you and we each waive any right to a jury trial.
(b) Exceptions and Opt-out. As limited exceptions to Section 13(a) above: (i) you may seek to resolve a Dispute in small claims court If it qualifies; and (ii) we each retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our intellectual property rights. In addition, you will retain the right to opt out of arbitration entirely and litigate any Dispute if you provide us with written notice of your desire to do so by email at support@gen-ius.com or by regular mail at 3-23-4 Kanda Sakuma-cho, Chiyoda, Tokyo, Japan within thirty (30) days following the date you first agree to these Terms.
(c) Starting Arbitration. If you want to begin arbitrating a Dispute, you must send a letter to us at 3-23-4 Kanda Sakuma-cho, Chiyoda, Tokyo, Japan requesting arbitration and describing the Dispute. If we want to begin arbitrating a Dispute, we’ll send such a letter to you at the email address or street address that you provided.
(d) Conducting Arbitration and Arbitration Rules. The arbitration will be conducted in Tokyo in accordance with the Rules of Conciliation and Arbitration of the International Chamber of Commerce.
(e) Arbitration Costs. Payment of all filing, administration and arbitrator fees will be governed by the Rules of Conciliation and Arbitration of the International Chamber of Commerce. We’ll pay for all filing, administration and arbitrator fees and expenses if your Dispute is for less than $10,000, unless the arbitrator finds your Dispute frivolous. If we prevail in arbitration we’ll pay all of our attorneys’ fees and costs and won’t seek to recover them from you. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law.
(f) Effect of Changes on Arbitration. Notwithstanding the provisions of Section 2 “Amendment” above, if we change any of the terms of this Section 13 “Dispute Resolution” after the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service), you may reject any such change by sending us written notice (including by email to support@gen-ius.com) within 30 days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of Genius’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Genius in accordance with the terms of this Section 13 “Dispute Resolution” as of the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service).